Operations Assistant

Sounds like you?

We like to do things others can't do, won't do or are too afraid to do. Our mission? To create Drinks That Do Something and to do that with style flair and a little bit of tongue in cheek magic. We’re the people who brought the first cannabis drink to the UK market and we’re not stopping there.

We are looking for a quick-thinking, super smart, hands-on individual who wants to be part of our growing premium lifestyle brand. We like our people to mirror our drinks philosophy - we celebrate people that get up, take action and Do Something!

The opportunity

Join our small team of do-ers; working with the inspiring founder to help grow this innovative drinks business. We need someone who has a fine eye for detail, knows their way around excel, great at building and maintaining relationships and not afraid to put out any supply chain fires!

Outline of role

Ensuring stock control is efficiently monitored, including product shelf life and shortages

Placing ingredient and material orders and tracking shipments

Assisting the Operations Manager in measuring Suppliers KPI’s are in line with agreed parameters. Ensuring that Botanic Lab are providing the best possible service to Customers

Aiding the Operations Manager in all third-party logistical elements related to suppliers and customers services

Working closely with the marketing team to ensure the smooth running of event and sampling deliveries

Acting as the first point of call for all E-commerce enquiries and owning our customer services process

Management and administration of all website orders via E-fulfilment

Assisting the Operations Manager in the ‘end to end’ production cycles across all SKUs and materials

Working as a link between the Finance, Sales, Marketing and Operations departments to to ensure a seamless alignment.

Assisting the Operations Manager in maintaining efficiency across all areas of the Operations department

Get in touch if you have:

Excellent communication skills

Good Microsoft Office skills

Excellent attention to detail and ability to work autonomously in a fast-changing environment.

A can-do attitude and want to make in impact in an SME.

(Ideally) at least a year’s experience in a similar industry and role

(Ideally) previous experience in a FMCG business but not essential

Our values

Uncompromising/driven/unique/pioneering/upfront.

Our team

We're a small and nimble team so you will have direct contact with all aspects of the business as well as a team of first class service providers.

If this sounds like a role for you, please send your CV together with a cover letter to Zinnia via email zinnia@botanic-lab.co.uk